GDPR Privacy Policy

Who we are.

Our website address is: http://www.deependdesign.co.uk. Our business premises are located at: 1 Hood Close, Locks Heath, Southampton, SO31 6ST. As part of our General Data Protection Regulation (GDPR) compliance, we are committed to safeguarding the privacy of our website visitors and service users at all times.

What personal data we collect and why we collect it.

Comments.

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Please note: Currently comments are disabled on our website.

Contact forms.

Our contact form is a convenient way for visitors to send enquiries to Deepend Design. We understand that you trust us with your personal information and we are committed to ensuring you can manage the privacy and security of your personal information yourself. We do not use your information for marketing purposes and only retain your information until all necessary correspondence between us is concluded. The form is submitted via a Gmail email account gateway – their privacy policy is here

Cookies.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. Please note: Currently comments are disabled on our website.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed. Please note: Currently there is no user log in facility on our website.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day. Please note: Currently users are not able to edit or publish articles on our website.

Should users wish to deny the use and saving of cookies from this website onto their computer’s hard drive, they should take necessary steps within their web browser’s security settings to block all cookies from this website and its external serving vendors.

Embedded content from other websites.

Articles on this site may include embedded content (e.g. videos, images, articles, hyperlinks etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website. Please check these websites for details of their own Privacy, GDPR and Cookies policies. Should users wish to deny the use and saving of cookies from these websites onto their computer’s hard drive, they should take necessary steps within their web browser’s security settings to block all cookies from these websites and their external serving vendors.

Do we share your data?

Analytics.

This website uses tracking software to monitor its visitors to enable us to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. So that we can monitor our site traffic patterns like-for-like, year-on-year, the User and Event Data Retention settings within our Google Analytics administration settings are currently set to never expire. We do not collect information via Google Analytics for either retargeting or advertising purposes.

Personally Identifiable Information (PII).

The Google Analytics Terms of Service, which all Google Analytics customers must adhere to, prohibits sending personally identifiable information (PII) to them. This is a policy that we expressly agree and comply with.

Anonymising IP Addresses.

For your privacy and protection, our website analytics settings are set to anonymise a visitor’s IP address. This means that Google Analytics will substitute the final 3 digits of any visitor’s IP address with ‘000’ so that it cannot be tracked to an accurate location. Google Analytics will be able to establish a country and perhaps a region of origin, but won’t be able to isolate a more detailed location such as a specific town or city. Our website settings also instruct Google Analytics to refrain from tracking visitors who include a ‘Do Not Track’ header when browsing our site.

How long do we retain your data?

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue. Please note: Currently comments are disabled on our website.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information. Please note: Currently user registration is disabled on our website.

What rights you have over your data.

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data.

Visitor comments may be checked through an automated spam detection service. Please note: visitor comments are currently disabled on our website.

Your contact information.

Your contact information is retained by us for future correspondence between only you and Deepend Design. You have the right to request that we delete your contact information. However, we may retain archived copies of your information as required by law or for legitimate business purposes (including to help address fraud and spam).

Additional information

How we protect your data.

Your data may be available to us via a personal computer that resides permanently on our premises or via a mobile phone or other device. This computer requires a password-protected access procedure in order to access any data contained on the internal hard drive. Further password-protected procedures exist in order for us to access webmail or IMAP email accounts. Our mobile devices are protected with fingerprint encryption or 4-6 digit numeric access codes. Where Deepend Design acts as service administrator for Client’s websites, or has organised Client’s hosting and email account setup, the account information will obviously also reside with the hosting provider who supplied it as part of the setup process. Access to this data is always via a secure client login portal known only to Deepend Design and the Client (where appropriate). Where Clients have access to their own website ‘back end’, it is using a unique username and password login procedure known only to the Client themselves and Deepend Design.